Contact
CONTACT PAGE
Contact John Durand
We'd Love to Hear From You
Whether you have a question about an order, a fragrance, wholesale opportunities, or general inquiries, our team is here to help.
At John Durand, customer satisfaction is our highest priority. We aim to respond to all inquiries as quickly as possible.
Customer Support
Email: support@johndurand.net
For:
Order Support
Product Questions
Shipping Information
Returns & Exchanges
General Inquiries
Response Time: Within 24–48 business hours.
Business & Wholesale
Interested in retail partnerships, wholesale distribution, media inquiries, or business collaborations?
Email: business@johndurand.net
Customer Service Hours
Monday – Friday
9:00 AM – 6:00 PM (EST)
Closed on weekends and public holidays.
Retail Availability
John Durand fragrances are available through our official online store and selected retail partners, including Walmart Canada.
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Our Promise
Every customer matters. We are committed to providing premium products, exceptional service, and a seamless shopping experience.
Thank you for choosing John Durand.