Privacy policy

Privacy Policy | John Durand Luxury Fragrances & Customer Privacy

Read the John Durand Privacy Policy to learn how we collect, use, protect, and manage your personal information. We are committed to transparency, secure online shopping, responsible data practices, and safeguarding your privacy while you shop our luxury fragrances.John Durand respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit JohnDurand.net or purchase our products.

Information We Collect

We may collect:

Name

Email address

Phone number

Billing and shipping address

Payment information (processed securely by our payment providers)

Order history

Device and browser information

Cookies and analytics data

How We Use Your Information

Your information helps us:

Process and fulfill orders

Provide customer support

Improve our website

Personalize your shopping experience

Prevent fraud

Send promotional emails (only if you opt in)

Payment Security

Payments are securely processed by trusted third-party payment providers. John Durand does not store your complete payment card information.

Cookies

Our website uses cookies to improve performance, remember preferences, analyze traffic, and enhance user experience.

You can disable cookies through your browser settings.

Third-Party Services

We may use trusted third-party services including:

Shopify

Payment processors

Shipping providers

Analytics services

Email marketing platforms

Data Protection

We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse.

Your Rights

Depending on your location, you may have the right to:

Access your personal information

Correct inaccurate information

Request deletion of your data

Withdraw marketing consent

Request a copy of your personal data

Contact

For privacy-related questions:

privacy@johndurand.net

Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.